1. Introduction
This Cookie Policy explains how Hexa (“Company”, “we”, “us”, or “our”) uses cookies and similar tracking technologies on our website and web application (collectively referred to as the “Services”).
This policy should be read in conjunction with our Privacy Policy, which outlines how we process and protect your personal data.
By continuing to use our Services, you consent to the placement of cookies on your device in accordance with this policy — unless you have disabled cookies via your browser or settings panel.
2. What Are Cookies?
Cookies are small data files placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make websites function properly, enhance user experience, and provide reporting information.
Cookies set by the website owner (in this case, Hexa) are called first-party cookies. Cookies set by parties other than the website owner are called third-party cookies.
3. Types of Cookies We Use
We use the following categories of cookies:
a. Strictly Necessary Cookies
These cookies are essential for the operation of our Services. They enable core functionality such as secure login, account authentication, and session management. You cannot opt out of these cookies, as the Services will not function properly without them.
Examples:
Authentication tokens
Session identifiers
CSRF tokens
b. Functional Cookies
These cookies enhance the performance and usability of the Services by remembering choices you make (e.g., your language preference or display settings).
Examples:
Language settings
Dark/light mode preferences
UI layout configuration
c. Performance & Analytics Cookies
These cookies collect information about how users interact with our Services, including which pages are visited most often, how long users stay on a page, and any errors encountered. We use this information to improve user experience.
We may use third-party services like Google Analytics to collect and analyze this data.
Examples:
Page view tracking
Feature usage heatmaps
Event logging
d. Marketing & Advertising Cookies
These cookies are used to deliver relevant ads and track the performance of our marketing efforts. They may be set by us or by third-party platforms such as Facebook, Google Ads, or LinkedIn.
Examples:
UTM tracking parameters
Retargeting pixels
Conversion tracking codes
4. Third-Party Cookies and Embedded Content
Our Services may include content or scripts from third parties (e.g., embedded videos, analytics tools, or support widgets). These third parties may set cookies independently and may use them to track your activity across other websites.
We do not control how these third-party cookies operate. Please refer to their respective privacy and cookie policies:
5. How to Control and Manage Cookies
You have the right to decide whether to accept or reject cookies.
Browser Settings
Most browsers allow you to modify your cookie preferences. You can usually find these settings in your browser's “Options” or “Preferences” menu. You can:
Delete all cookies stored on your device
Block all future cookies
Set site-specific cookie preferences
Clear cookies automatically when the browser is closed
Opt-out Tools
You can opt out of third-party cookies used for analytics and advertising via these tools:
Note: Disabling cookies may affect your ability to use certain features of the Services.
6. Legal Basis for Cookie Usage
Under the General Data Protection Regulation (GDPR), we are required to inform users in the EU of the legal basis for collecting cookies that involve personal data.
Strictly Necessary Cookies are processed under legitimate interest (Article 6(1)(f)).
Functional, Analytics, and Marketing Cookies are processed only with your consent (Article 6(1)(a)).
You can withdraw consent at any time by changing your preferences in your browser or cookie banner settings.
7. Data Retention
Cookies are retained for different durations depending on their type:
Session cookies expire when you close your browser
Persistent cookies remain on your device until manually deleted or they expire automatically
We periodically review our cookies to ensure they are still necessary and accurate.
8. Changes to This Policy
We may update this Cookie Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Material changes will be communicated via in-app notice or email if required.
9. Contact Us
If you have any questions about our cookie practices, or wish to exercise your rights under applicable data privacy laws, you may contact us at:
Email: legal@hexa.so
Postal Address:
Hexa Legal Department
[Insert Mailing Address]
[City, State, ZIP]
[Country]